Refund policy

Return and Refund Policy

We want you to be happy with your purchase. You have 30 days from the date you receive your item to request a return or refund.

Eligibility

To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging, with proof of purchase (your order number). Gift cards, personal care items and clearance items cannot be returned.

How to start a return

Email us at accounts@saawllc.com with your order number and the reason for the return. We will reply within 2 business days with return instructions and the return address. Items sent back without first requesting a return will not be accepted.

Return shipping

For returns of non-defective items, the customer is responsible for return shipping costs. If your item arrived damaged, defective or incorrect, we will cover the return shipping or send a replacement at no cost to you.

Damaged, defective or wrong items

Please inspect your order when it arrives and contact us within 7 days if the item is damaged, defective or not what you ordered, including photos where possible, so we can make it right.

Refunds

Once we receive and inspect your return, we will notify you whether the refund is approved. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.

Cancellations

Orders can be cancelled for a full refund any time before they ship. Contact us as soon as possible at accounts@saawllc.com.

Exchanges

The fastest way to get a different item is to return the one you have and place a new order.

Contact us

Powerxdeals
8198 Terminal Rd, 105 B, Lorton, VA 22079, United States
Email: accounts@saawllc.com
Phone: +1 571-789-7133